Support
Please find below support information, user manuals, quick guides and an informative video library.
Warranty
The standard return to base manufacturers warranty applies for a period of one year from purchase.
The warranty will be void if damage or dysfunction has been caused by improper handling, usage or destruction.
The warranty will be void if the printer has been disassembled by the end-user or a non-GODEX-authorized repair centers.
Product Repair
Product repair policies may differ regionally, please refer in the first instance with your point of purchase.
Product Return
Product return policies may differ regionally, please refer in the first instance with your point of purchase.
Technical Support / Video Library
We realise that it is not always possible to have a technician available on the phone 24 hours a day especially for the 'simple things'. There are always times when loading media or calibrating your printer can prove troublesome. Godex have produced a series of informative videos which may assist you in these processes.
EZDT2 - Media Loading or Calibration
EZDT4 - Media Loading or Calibration
EZPi1200 & EZPi1300 - Media Loading or Calibration
EZ2200 & EZ2300 - Media Loading or Calibration
EZ6200 & EZ6300 - Media Loading or Calibration
Introducing the RT Series Printer
Introducing Godex - Barcodes Made Easy
Supersize Your Desktop - External Roll Holder
Godex - Barcode In A Box
The Amazing EZPi Label Printer