Proudly Supported In New Zealand By Trade Scales Limited

Support

Please find below support information, user manuals, quick guides and an informative video library.

Warranty

The standard return to base manufacturers warranty applies for a period of one year from purchase.
The warranty will be void if damage or dysfunction has been caused by improper handling, usage or destruction.
The warranty will be void if the printer has been disassembled by the end-user or a non-GODEX-authorized repair centers.

Product Repair

Product repair policies may differ regionally, please refer in the first instance with your point of purchase.

Product Return

Product return policies may differ regionally, please refer in the first instance with your point of purchase.

Technical Support / Video Library

We realise that it is not always possible to have a technician available on the phone 24 hours a day especially for the 'simple things'. There are always times when loading media or calibrating your printer can prove troublesome. Godex have produced a series of informative videos which may assist you in these processes.

EZDT2 - Media Loading or Calibration

EZDT4 - Media Loading or Calibration

EZPi1200 & EZPi1300 - Media Loading or Calibration

EZ2200 & EZ2300 - Media Loading or Calibration

EZ6200 & EZ6300 - Media Loading or Calibration

Introducing the RT Series Printer

Introducing Godex - Barcodes Made Easy

Supersize Your Desktop - External Roll Holder

Godex - Barcode In A Box

The Amazing EZPi Label Printer

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